doordash strategy and operations interview

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My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. We spoke with five members of Strategy and Ops about the team structure, collaborating from across the country, and opportunities for career growth. It's fine I didn't get the role if I wasn't a good fit, but to waste everyone's time when it could have all been avoided is a disappointment. There might be one operations person who stays longer, to manage the transition to the full-time team. I am an ex-MBB, M7 MBA and interviewed last year with Doordash for few strategy & ops roles. Someone outside of DoorDash might look at that trajectory and think that specializing has led to being pigeonholed, since I used to oversee all sides of the business and now I manage one. Ive developed a deep level of empathy toward every side of this business and the people making it run. Why Doordash? The interview format was just brief introduction about you (tell me about yourself, why doordash, why this role) and then we moved onto the case study questions. Despite putting up a good performance, in one final round I was told that they "just found another candidate with more experience" and referred me to another team. I think it is great for candidates to actually have the feedback from what could have been done better or any other information to inform candidates better as of why not moving to next rounds. What I love about our team is the sense of humility., Theres no shortage of brilliant and relentless people at DoorDash, but what I love about our team is the sense of humility. Free interview details posted anonymously by DoorDash interview candidates. Every single conversation felt very rushed. 17. This took up a lot of time! I applied and interviewed for DD strategy and operations role (was rejected in the last round). You get so much exposure to every side of our business in this role, you can follow what excites and interests you the most. Setup initial call, then "phone" interviews. 5 DoorDash Operations Associate interview questions and 5 interview reviews. Culture, wlb, etc. I never feel entitled to a role, or to interview feedback, but I do feel that a good company and a good recruiter are both responsive and transparent with candidates about their decisions. Then was assigned a case study - I spent 8 hours on this over a weekend. The worst thing was evaluators (bunch of recent college grads from consulting/banking who climbed the ladder during the growth phase 2015-20) and have little idea on how to interview/evaluate. Questions about resume, my past experiences and why I would be a good fit, Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), The Ultimate Job Interview Preparation Guide. overall, id say unless your desperate don't waste your time interviewing here. I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? Cookie Notice I put together 5-7 slides and had the key next steps and insights. Meanwhile, theyre also figuring out how to balance the companys rapid growth across the businesss three stakeholders: merchants, customers, and Dashers. The interviewers were nice, and all in all, it was a positive experience. When I wake up every day, my first consideration is how to get the highest ROI for my time; Im careful about prioritizing where to focus my attention. Interviews: - Basic behavioral questions. I was hoping they at least have the courtesy to send a reject. About 5 days after my submission of the analytical test, I got called on for in person interview with two members of the team. DD strategy is terrible. Top worker.". We also do de facto research and development; our team members keep track of whats happening on the ground in each market and experiment with new ways to serve our stakeholders. Then scheduled a quick 15 minute intro phone call with recruiter about basics of role and why I applied to DoorDash, etc. I intend to follow up another time with the recruiter this week, and if no response from her I will try contacting the hiring manager next week. Sony, Go to company page Simple mini cases "Max is very good at building rapport and building relationships with people. I did not hear back from DoorDash for over 3 weeks. Anonymous Interview Candidate in Chicago, IL, I applied online. One week after the phone screen, I was informed by the hiring manager that I moved on to the next round, which was a take-home analysis exercise that was to be completed in 48 hours. Ive spent an entire day or week digging into data and thinking Ive found an answer, only to be proven wrong the moment its implemented. Text. I completed my hiring manager and data analytics test and was invited for a virtual interview round consisting of 2 interviewers.Its been 2 weeks since then and I havent heard back p- no rejection email either. Strategic Partner Managers lead the relationship with merchant partners on an ongoing basis. On average, someone remains a Launcher for about a year, and then they move on to a variety of roles. Ive also learned a lot about tech. The day arrives and instead of the hiring manager, it was an HR recruiter. DoorDash, Go to company page Tell me about a time you received feedback to improve. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? It was all pretty basic. 3x final round (case question) interviews with directors. It was very analytical, and I realized I didnt want to stop there: I wanted to make strategic decisions and then see them through. In this instance, I asked for feedback and they said they are not allowed to give it which I find unprofessional. Anonymous Interview Candidate in Toronto, ON, I applied online. Very time-consuming process. Inclusive LeadershipThanks in advance for the help#doordash #interview #doordashinterview #operations #ops #product#tech #pm #strategy, Go to company page My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. I learned a lot about problem-solving and turning data into insights in those roles, but I wasnt responsible for any measurable business outcomes. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? Overall, I made it to the last round and received an email saying I wasn't a good fit with no feedback which was surprising because I actually felt i was underqualified for the position and wanted to ask them to consider me for a manager role LOL Doordash Strategy and Operations interview. Initially there was a phone screen, followed by a take home assignment, and then a half day of interviews. If you ask for feedback, none is provided. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. Take home assignment, data analytics and present recommendations. Thats a natural part of our business, so its important to communicate and make sure everyone plans for those events. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. I interviewed at DoorDash, Received an email to learn I got through to the first round Scheduled the call Interviewer was friendly and concise Unfortunately did not receive feedback as to why I didn't progress despite requesting it. Interview. By 2015, we formalized this feedback model into WeDash. When you join our team, you join our dream: to grow and empower local economies. Overall, the interview process was straightforward and easy. How do you improve performance at an underperforming site? When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I have a case study interview with doordash. Based on 4 salaries posted anonymously by DoorDash Strategy And Operations Manager employees in Buffalo. Medium level leetcode style coding question. Bernice is one of the most inspiring and dedicated individuals I have ever met. Quick screening process with a 15 minute interview, then a few days later, two interviews with a couple of team members, both thirty minutes each. Check out the recap below. I interviewed at DoorDash (New York, NY) in Feb 2022. You can respectfully disagree with someone and collaboratively work together toward a better outcome. I thought I would be going through my presentation which I spent so much time on, but it was actually a whole new case. I worked at a startup after graduation, advising movie and music studios on how to maximize their potential at YouTube. I also learned during this that more than one VM would be hired. Deloitte, Go to company page Why do you want to work here? Don't do it. The process took 5 days. Glassdoor users rated their interview experience at. If this were a play, I would say we just finished act one this year. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I applied online. New. Check out the recap below. Experience: made it all the way to the senior manager interviews, and everyone was nice up until that point. Recommendation: move the case portion back to later rounds. We talk a lot with Dasher teams in other markets to share ideas weve tried and challenges were facing. Order now at www.doordash.com. Doordash interview process for New Grad was one online test that had 2 medium level questions. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). The case studies in particular took up a lot of time (20-25 minutes of the 30 minutes total) and left very little opportunity to ask questions about the role, the team, or anything else I would want to know before making a decision about whether or not I wanted the job. Any tips? Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. Interview. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? 6) Final Interview with director We do demographic research in each market, write up our strategy, and then implement. Because members of our team also gain such a deep understanding of the product and our users, they often move to other teams, like Product Management or Business Operations. Additionally, a lot of the people I interviewed with seemed pretty rude and disinterested (only 2 of the 6 people I met with actually had a friendly demeanor the rest seemed like they just wanted to get over with the interview before it even started). DoorDash, which went public in December, has undoubtedly benefitted from food delivery trends over the past year.The company's stock began trading at $182 per share on Dec. 9, 2020, and while it . - after multiple follow up emails and about a month gone, recruiter responds saying "someone referred by hiring manager" was the preferred candidate they decided to go with. - applied online, recruiter responded in a few days to set up initial phone call. why this role, why DoorDash, previous experience, etc. 22. Ive learned to push back a little bit. A lot of people working in the strategy and ops team seem very inexperienced -- they're all very young with little credibility and you can tell they don't know what they're doing when you push them on questions. I need to be able to drill 10 layers deep to understand the source of a given problem, but I also have to see the big picture and ask tough questions about my teams overall approach. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I am all about growing industries and also having to find the right fit for the right person but this all seemed like a big waste of time especially because they never received my resume, no one asked me about my experience, and they couldnt tell me even what department the role would be in and what that department did. 2. Hitachi Vantara. Questions about their 3 part business model * Describe a project or a feature you worked on (diagrams recommended) * An exercise that sums up to: Given a start date and end date, print the time in 5 min intervals using a specific format. Coffee drinkers in Northern California, Texas, Georgia, Florida and some other markets can now get their Pistachio Cream Cold Brew delivered via DoorDash. A lot of what I do relies on other peoples hard work; being a leader at DoorDash means empowering the people on your team to be successful. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? DM if interested. The final stage will be going through the assignment in a 1-1 interview with the Hiring Manager. It felt very uncomfortable. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. He asked one question. Neither person I interviewed knew what the job was I was interviewing for. For example, you need to understand how Dashers and merchants can best work together in a certain region, and you also need to understand how a specific merchant can best market DoorDash to their customers. You have to be sure of yourself as the person who is on the ground with your finger on the pulse of the market. 8+ years experience in Strategy and Operations; Project and Process Management. Date Published: 12/20/2021. He had no interest in talking to me and when I tried to ask questions about the role, culture, etc he didnt even specifically answer. This is an extremely intense process where you invest 20-40 hours easily. A big red flag in the last round of interviews. Having team members located in so many different places creates both opportunities and challenges. Asked to hear about me. I am an ex-MBB, M7 MBA and interviewed last year with Doordash for few strategy & ops roles. It was the most time-consuming and frustrating take-home project I've ever had to do for a job interview and easily consumed 10 hours of my time (in conjunction with doing my normal 8-5 job). The coding questions are just leetcode style coding questions. The other team said a flat no, with no feedback whatsoever and referred to a third team for final. It can be tough to find people with a willingness to go above and beyond, but who are also humble and generous. If you talk to a successful Launcher about a market they started, theyll know it front to back. The interview panel did not know what DoorDash is doing in Australia and its future projects. Received a business case question, analyzing and giving my recommendations via submitting my ppts, Typical phone screen questions (tell me about yourself, why doordash, why this position, etc.) Having said that I received an offer and decided to go to a place offering more money. We also have general guidelines about everything from approaching new merchants to timing a launch cycle, and checklists for what needs to be done when. I interviewed at DoorDash. Case study based questions on the Y model. Which companies would you recommend looking at for a role like this? Describe your 5 strengths that you would list. Requires multiple case studies and a take home assessment. My second interviewer was really very nice. The total time spent interviewing was 2 months and 2 weeks. Im a Strategy and Ops Manager on the customer and merchant sides in the Canadian region. Once you apply, a recruiter reaches out for a very short chat to tell you that the first step in the process is a 48hr case. I was promoted to Associate General Manager, then General Manager for Los Angeles, and transitioned to my current role when we began building our specialized teams. DoorDash Drive is our company's hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. I like to tell people Im a recovering consultant and banker. Ultimately, were judged not on whether our experiment fails, but whether we fail to experiment. Culture, wlb, etc. The process took 8 weeks. Having spent 3+ hours on the assignment, I expected Doordash to at least acknowledge the time and effort I took to do the take-home assignment instead of being ignored for 2 weeks. Launching is an investment. Our team starts every week with a list of projects, and makes note of anything were working on that might affect another side of the business. I thought DoorDash is expected to move quick. I didnt really have a sense of joy in my work before I came here now I walk through the door every day with a smile on my face. Required two calls with a recruiter before meeting with the team. Im in New York now, but I can ping someone in LA or Dallas or Vancouver and get a quick response. What part of the business are you most interested in? Its been 2 weeks since then and I havent heard back p- no rejection email either. + View 9 more replies. Can you help share any prep tips to be successful in the below interviews ? This should have been my first red flag. Their data challenge took the entire weekend. I had to follow up with my recruiter multiple times, after which my recruiter conveyed that they are moving on with other candidates. We dont waste our time being pissed off or bent out of shape, and there are no screaming matches. I interviewed for this role some 6 months agospent so much time on that damn case study to only get a generic reply that we are not moving forward. Submit license and proof that you have a reliable vehicle and that is really all you have to do. HR initial meet and greet was fine. How WeDash became the flagship employee program for DoorDash. Can someone else please DM me as well! On this call I was told I will receive a Data analysis test which I needed to complete in 48 hours. Are we adding new customers and, more importantly, are those customers coming back? Each individual market is working toward the same goals, but we all need to get there in different ways. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. I have done some EDA- eg what times of day are the most orders made, do some drivers make more from tips than others. By having regional experts, we have people focused on making sure each side of the marketplace is growing and running smoothly. Check out the recap below. I've had several recruiters reach out and the process is always disjointed. Overall, it was a bad experience. This made the candidate experience poor. Culture, wlb, etc. Given the vast amount of money . Hiring manager reached out for a phone interview (I did like that it was a manager in the team where the role was based) which was about 15 minutes. I felt like they were trying to use my case to gather new ideas of what they can do to their own business Reddit and its partners use cookies and similar technologies to provide you with a better experience. Tell me about a time when (ie, someone disagreed with you) She didnt reply until a day or two later and it was a template email rejecting me. I have done some EDA- eg what times of day are the most orders made, do some drivers make more from tips than others. She was constantly multitasking. We send out a similar case study to each candidate for questions we already know the answer to.
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